

Charges may be increased with at least 30 days notice as described in the Microsoft Store Terms of Sale. To stop being charged, cancel your subscription in your Microsoft account ( /services) or on your Xbox console, before the next billing date. īy subscribing you are authorising recurring payments made to Microsoft at the intervals you selected, until cancelled. Game titles, number, features and availability vary over time and by region, platform, console and Game Pass plan. The refund department takes up to 72 hours to respond and the money takes three to 5 business days to go back to the account. After any promotional period, subscription continues automatically at regular price unless cancelled. You can request a refund for the subscription by accessing this link: Request an Xbox subscription refund Xbox Support. Offers not valid in Russia and Turkey other geographic restrictions may apply.

Promotional offers may not be valid for all members and are only available for a limited time. To see our complete cancellation policy, see Microsoft Store Terms of Sale.*Sign in for your available offers. If you need to change how you're paying for your subscription, see Change the payment method for a Microsoft subscription. To fix any issues, go to Payment options on your Microsoft account dashboard. If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see Manage on your Services & subscriptions page, and can't cancel or turn off recurring billing, try the following: Troubleshoot issues if you can't cancel your subscription Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
